Superbowl Ads Friction Marketing Review

by Friction Marketer on February 8, 2011 · 0 comments

Every marketing pundit has to watch and weigh in on the Superbowl advertisements.  So I sat down, gasped during a horrendous, mistake-laden debasement of the Star Spangled Banner, suffered through some awfully produced half time music and took notes.
First, of the sixty nine none-television ads, only ten of them had some element of Friction Marketing.  [...]

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Why the Uproar over Katy Perry’s Boobs Helps Sesame Street

Katy Perry's Cleveage Too Much for Sesame Street

by Friction Marketer on September 26, 2010 · 0 comments

Sesame Street decided to cancel an upcoming spot that included clips featuring Elmo singing with a revealingly buxom Katy Perry after receiving complaints after the video was initially posted on YouTube.  This was far from Kermit and Pam Anderson singing It’s Not Easy Being Green as a duet.  However, the initial backlash (how dare they [...]

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NASCAR Marketing – Everything Else is Just a Game

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by Friction Marketer on August 12, 2010 · 0 comments

I’ve seen a few great NASCAR ads recently pushing the superiority of NASCAR over other sports. They are full of great friction marketing and end with the obnoxiously well crafted phrase “everything else is just a game.” Two of my favorites:

“some athletic uniforms are meant to wick away moisture, others are [...]

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Spooky Forbes Interview with AT&T CMO

by Friction Marketer on July 30, 2010 · 0 comments

I’ve been particularly critical of AT&T on this blog.  See below, a fairly eerie Forbes interview from last September with AT&T’s CMO, Cathy Coughlin.  Granted she is delivering brand messaging, but this feels very disconnected with my understanding of the market perception of AT&T.  Select quotes:
“The brand comes to life with the customer experience.”
“We are [...]

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AT&T just can’t get it right.
I thought they finally had – their blanket commercial seemed so good – it ignored Verizon, gave an impressive stat countering a primary complaint (we cover 97% of Americans), and used exquisite, meaningful visuals.  Unfortunately the saffron drapings across American landmarks looked just a little too close to the 2005 [...]

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Today FIFA finally capitulated and agreed to “reopen” discussions on the use of technology in the refereeing of the world’s favorite sport.  FIFA  responded to massive backlash from a slew of goals that weren’t (America, Mexico, England), non-goals that were  (Brazil, Argentina) and red cards born from theatrical histrionics of players thrashing on the ground [...]

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Careful Timing Helps Droid Steal iPhone4 Launch Thunder

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How do you frustrate the competition?  Annouce your better mousetrap the day before they launch their new product.
Verizon did just that today, posting a teaser “coming soon” page and video for the newest Android phone the day before the already-leaked iPhone4 becomes available.  Not only does this place the Droid in the consideration set for [...]

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National Pork Board Lawyers Gone Wild – Cease and Desist

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My last post was on AT&T’s stupid legal department which created a PR disaster by leaving a voicemail threatening a Cease and Desist action should one of their own customers have the temerity to email the AT&T CEO again.
I thought those legal shenanigans were going to be hard to top.
I was wrong.
Not only did the [...]

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AT&T Needs a Muzzle for their Lawyers

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Sometimes a company can be its own worst enemy. The likelihood of a positive outcome when your legal department interacts with your customers is slim to none. Witness AT&T’s response to (soon to be ex) customer Giorgio Galante who sent two emails to AT&T CEO Randall Stephenson suggesting thethering functionality for the iPhone [...]

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Android now smartphone marketleader

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Even before the new Android operating system was unveiled, Android phones were outselling the iPhone. The race has now gotten tougher for Apple with the unveiling of new Android operating system which crushes the iPhone. It is faster and offers tethering – a feature that essentially turns your phone into a portable hotspot [...]

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